Top Cup Coffee House

I’m a simple cafe latte drinker, their oat milk latte with NO flavor was good. Always a key the coffee is good when you can enjoy the coffee without sugar. Nice environment to enjoy some reading with your coffee

Located on the south side of Chandler, Top Cup is a venue I've been waiting to try. Unfortunately it wasn't worth the wait.

The cappuccino, small & dry, was more or less an espresso shot with some steamed foam atop. The foam was airy, lacking substance. The espresso shot was robust. I am always a skeptic when the establishment offers the choice of a "large cappuccino".

Top Cup also has a variety of cereal flavored milks to flavor an iced coffee. As I have an affinity for cereal, it was game on. Here again the Cap'n Crunch failed to deliver.

Should you find yourself in South Chandler, I'd suggest you drive on as Top Cup wasn't all that.

Best coffee shop in the area. Plenty of room to sit, and it's COMFY seating. Very clean and fresh inside. The service is amazing, the ladies were intelligent and knew of good things to recommend. The food is done all in house, screw Starbucks. They have unique drinks and two different cold brews. It was well worth our 30min drive from Tempe to come check it out. Keep up the good work and I hope to visit again soon!

Great spot to chill or work. Outdoor seating too. Coffee is very good and the staff is so nice!
It does get busy when Basha HS let's out so plan accordingly.

I have to give a big shout out to all the staff at Top Cup during the power outage. They not only kept the doors open to serve patrons but also served available items! What a great team--always friendly and go above and beyond to provide great customer service. I'm so happy to have a boutique coffee shop like Top Cup in my neighborhood!

Guys, please restaff! Or, at least train again. I get it! (I really do.) But I’m telling you get employees that actually want to be there! Simply asked for salsa and they all took turns trying to pass it on to another and waited and waited till we asked them again and then they passed it again to one another. Wow! I was utterly shocked. (10:45 am 5/23 Tuesday)

The only reason they get a star from me is because the actual shop itself is beautiful. However the customer service and drinks are not good. Skimming through the other low rated reviews, it seems like others have had a similar experience as me but the owners seem to not want to take any accountability in their responses. That puts even a worse taste in my mouth. Would have liked to see hot coffee provided in mugs for customers who were seated in the shop to reduce waste. Will not return.

I recently went to top cup and had a order made wrong, so I called them and the young man I spoke with was extremely considerate and kind. He was very sorry it happened and wanted to make it right. He took down my info and the next time I went by, they gave me my drink for free as well a few free drink cards. I’m grateful to see some places still go above and beyond to make things right. It really made my week!

Love the drink and food selections!! Everything I’ve tried so far was delicious. And the interior is on point!! A perfect spot to chill, get some work done and hang out with friends

Coffee is okay but absolutely not enough to excuse the service.
Two teenage-looking girls who were behind the counter were talking to each other when I walked in and they continued to talk to one another even as I was waiting to place my order. The girl nearest to me said to her friend "one sec", turned to me and then said "do you know what you want?".
I don't know if this how they've been trained but it reflects poorly on the store and clearly these other reviews have had similar experiences.