Einstein Bros. Bagels

Great bagels. Friendly service. When they ask if you want your dozen bagels sliced, I suggest declining (see photo). I often forget that the automatic slicers generally slice very irregularly, unless you like one super thin slice with all the toppings and the other slice overly thick with little toppings, which also complicates an even toasting of your bagels. Probably the slicers were designed for when bagels were bigger...remember? Also a tip if you're not already aware: any bagel location will unavoidably run out of some bagel varieties the later it is during the day.

It seems this place prioritizes drive through orders and doesn’t give two thoughts to the lobby guests. We waited in line for probably 15 or so minutes. After getting to the front, finally, they let us know it would be a 20 minutes wait for food. As I wrote this, there’s close to 20 people in the lobby waiting. The bump screen for the drive through has, at most, 3 orders. The bump screen for the lobby? There’s probably at least 15-20 orders at all times, all red. Which for non industry people means exceeding ideal cook time. Our food took over 20 minutes, by the way. If you’re going to quote excessive wait times, at least be accurate. Avoid this place. They don’t care about dine in guests to any extent.

I normally really like this location, but I’ve been disappointed my last few visits. This visit I came at 1pm on Sunday and ordered the chorizo burrito and an all-nighter. They were out of the hash brown bagel, I replaced it with an asiago bagel. After getting to the window they tell me they can’t make the chorizo burrito. I asked for another all-nighter instead. They tell me they are now out of Asiago bagels, I replaced it with a spinach bagel.

After all that, the bagel sandwiches we received had what looked like half a teaspoon of their roasted tomato spread instead of the garlic aioli.

I worked in the food industry for nearly 10 years. For a breakfast and lunch restaurant, the expectation should be a busy Sunday brunch and they need to order and prep accordingly. I understand the importance of food cost, but this location has consistently been running out of essential items, leaving much to be desired for their menu items. I hope this reaches the people who can make necessary changes to make this location as enjoyable as it used to be.

Usually love this place! Their sandwiches are great! Bf told me to try one of their cinnamon rolls because they are great but this just sucks! No frosting 😭

Nice staff, DISGUSTING sandwich. I orders the bacon egg and cheddar bagel.

FIRST OFF, can you all PLEASE stop asking for tips when all you’ve done is take my order and my credit card??

Anyways. I got the sandwich, 2 small very flimsy non-crispy pieces of bacon. And the cheese was cold to the touch. Lost my appetite after just a couple of bits.

I will not be back to this location.

Had such a good experience here. The customer service was great. My order on the website showed up late (the website's fault not theirs) and they gave me a free coffee while I waited. Very pleasant staff and clean location. Highly recommend and will be back!

This location is always packed with people. They usually have a great selection of bagels and treats. I love that they have outdoor seating at this location. They no longer have fountain sodas available, they only sell soda in 20oz bottles. If your looking for a clean place to grab a coffee and bagel you found it.

The bagels taste great, and the staff are generally ok, but they have messed up my orders several times. Additionally, if they are busy, they will not fix your order if you are in drive-thru.

We got our morning coffees and bagels at this location for a few days while visiting family. I'd rate the quality of the food and coffee as 5 stars but the service was uneven. They got several basic coffee orders wrong and had to remake them. They were apologetic about it. We also did the walk in because the drive thru line was always long.

This location was overwhelmed during the Wednesday morning rush hour, and took over 20 minutes to get me my order of a bagel and sandwich. Also, one of the items was the wrong type of bagel. I feel bad because I like Einstein's and it looked like the staff was having a tough time. Plus, the waiting pushed back my schedule so I left it alone.