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Review of Coffee Rush

Coffee Rush: A Local Coffeehouse Chain Serving Blended Drinks, Tea & Smoothies in a Relaxed Atmosphere

Coffee Rush is a local coffeehouse chain that has been serving the Gilbert community for over 21 years. This coffee shop offers a relaxed atmosphere where customers can enjoy their favorite coffee drinks, tea, and smoothies. The shop is open seven days a week, with early morning hours on weekdays, making it a great spot for a morning pick-me-up or a mid-day break.

The menu at Coffee Rush includes a variety of blended drinks, tea, and smoothies. Customers can choose from a wide range of flavors and add-ins to customize their drinks to their liking. The shop also offers sugar-free options for those who are watching their sugar intake.

The staff at Coffee Rush is known for their friendly and welcoming demeanor. They are always happy to help customers choose the perfect drink and are quick to offer suggestions. The shop has indoor and outdoor seating, making it a great spot to catch up with friends or get some work done.

While some customers have noted that the coffee drinks can be weak and lacking in coffee flavor, others have praised the shop for its great coffee and phenomenal customer service. Some customers have also noted that the decor is a little worn and could use some love, but others appreciate the small-town coffee shop vibe.

If you're looking for a local coffeehouse chain with a relaxed atmosphere and friendly staff, Coffee Rush is definitely worth a visit.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Outdoor seating
  • Takeout
  • Dine-in

Coffee Rush Reviews - 100

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Karen Nielsen

The staff are always so friendly and they make a perfect cappuccino every time I come in. I will say that the decor is a little worn and could use some love. The photos of the staff and customers are a sweet touch.

SonikNik

When you’re looking for that small-town coffee shop vibe - look no further than Coffee Rush! They have all the milks, tons of flavors, food and snacks, wifi, and plenty of indoor and outdoor seating too. Their service is impeccable too!

Coffee Rush is a must-visit for anyone who loves coffee! Forget about those large chain coffee shops. These folks know how to do coffee right!

Coffee Rush has been in business in Arizona for over 21 years! Great coffee, amazing service, and I always leave feeling better than when I arrived! Thanks Mo & Co!

Edit:

Order before you sit down - coffee shops attract a lot of freeloaders who like to use restrooms and wifi for free. Some people think outdoor patios are a great place to mooch off of people so this place ensures nobody is bothering their other customers.

Don’t bring outside food/drinks into another food/drinks establishment. If you do this anywhere and are asked to leave, don’t leave a 1-star review… try running your own business. I would kick you out too.

Don’t smoke or vape on their outdoor patio.

Coffee Rush is a small-town style business and they offer an experience with your coffee, but you have to be willing to engage and say hello to your barista. Don’t play on your phone while you order. Make small-talk and take a moment to enjoy the atmosphere. I promise you, your barista will appreciate your company for the couple of minutes you’re at their counter.

Treat these folks like you’d treat a small coffee shop - because that’s what Coffee Rush is. They actually care and they’re just trying to run a business without having to worry about folks taking advantage of their space and services.

^ I read some other reviews where folks left less than a few stars so here’s my edit.

Jason Geroux

I come to this coffee shop 5-6 times per week. I also have recommended dozens of others to make this their coffee shop of choice. However, my interaction with Elaina today means that I won’t be back and I will share my experience with all those that I’ve referred. I was waiting for someone that I had an appointment with at a table and they were running late. Elaina came to me at the table and told me that store policy was that I couldn’t sit at the table if I didn’t buy something. Obviously I intended on buying something when my colleague arrived but when I told her this she said I couldn’t sit at the table until I bought something. I explained the situation and told her how much I love to visit the shop regularly. She said “well then you know our policy and need to respect it.” When I became irritable that she was sticking to a policy over customer service I asked her for the information to contact the owners about my experience. She gave me a coffee cup sleeve with a website on it and told me to go there and then said “I hope you find a better personality sir.” before I left. Wow. This is up there with the worst customer service I’ve ever experienced. The other employee even looked at her in disbelief. Won’t be back and neither will my friends and colleagues.

Bobbie Aguilar

The gals here are always friendly and smiling. The coffee drinks are too weak and you can barely taste the actual coffee flavor. Got the iced mocha and it tasted like chocolate milk

John Bonifas

There are 3 rush stores in east valley. The one by baseline rd is the best, it has shaded outside area with plugs and multiple bathrooms. Be prepared for long lines at the Dobson one. If you want peace and quiet, pick the Val Vista store, 99% of customers don't stay after purchase.

Gweniviere Shipley

I got to coffee rush all the time before I have school, this is the first time I've been to this one, I have the best service as always, the staff is so nice and pleasant to be around, this is the first time this has ever happened, they forgot my whipped cream and honestly no big deal and if I asked them to fix it they easily would, this coffee shop is definitely a lot cheaper than to others I've been to and their coffee taste wayyyyyy better. HIGHLY recommend this place.

Tracy N. Gorman, Esq.

Delicious black and white made by my favorite old school barrista and friend Booz. Yummy! Just the pick me up I needed today.

Jay Ell

Not much variety, doesn’t taste very good in comparison to other coffee places, although staff is sweet though. Mostly syrups used in the coffee.

Josh Roper

First time visiting this location. Normally go to Gilbert and Baseline. GF dropped off car to get worked on by there so we went to this location to get Saturday morning coffee. Service excellent. Pecan Baklava was good. 32oz Caramel Machiatto with add a shot of espresso tasted burnt and awful. My GF got a black n white no extra shot and tasted same. Read a review where loyal cx had same issue. Spent $25 for a not so great cup of coffee :(

The AZ Trav

I can't get enough of their frosts. Great service also. A good place to bring your family and friends.

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Coffee Rush Hours

  • Monday 5 AM to 7 PM
  • Tuesday 5 AM to 7 PM
  • Wednesday 5 AM to 7 PM
  • Thursday 5 AM to 7 PM
  • Friday 5 AM to 7 PM
  • Saturday 6 AM to 7 PM
  • Sunday 6 AM to 7 PM