Drips Cafe

Pre-ordered breakfast burritos for next day pickup. When we went to pick them up the next they had been given to someone else.
(I regards to the "Response from the owner")
Thank you for your response. I failed to find the apology in it. You did however point out that you are NOT accountable for your mistake, of not having a better system in place for when someone gives your their business in return for your service. However, I'm not sure how anyone else "patting you on the head" for a "great job" is supposed to remedy my disappointment. Should I be a "Captain", a "Major", or a "Sgt Major" for decent service? Well I am neither nor will I ever be a continuing customer. A simple apology would have sufficed, for me, and MY personal experience. Not your half hearted response to me, as part of YOUR experience.
(Cont'd.)
I'm glad that you've implemented a new system in place, hopefully it will help to keep experiences like mine and so many others from happening again.
Criticism can be a real hard pill to swallow, and I understand that it takes effort to put aside pride and use such criticism in a constructive manner. For future reference an apology is considered sincere when it isn't followed by, "but...".
I thank you for your invitation to speak face-to-face although I respectfully declined. That would be asking me for further inconvenience.
Good luck to you and your business!

Fast, plenty of food jammed up in there. Drive thru cool

Very good, got the bacon moab burrito and it was delicious. Would definitely recommend

Great spot to stop for a hot beverage and quick bite before heading into the mountains. I wish they were open a little longer.

Very efficient service from friendly staff. Excellent drinks and food all around.

Owner and wife were very friendly. Got to pet their 3 corgi puppies too. Totally am coming back. Very military friendly.

Love this place. Great drinks and a bomb breakfast burritos.

Such friendly people. Great burritos and coffee. Definitely worth a stop!

Coffee was good the kickers were not maid with red bull wasn't as good as if they had been

Great service great people working there always have had what i wanted the way i needed it not to hot they are there burnen hot they are there wamt it sweeter or not so sweet they are there top noch love em u in the area stop in