Sweet Monster

Honestly, I’m surprised at the variety they offer, boba tea, pastries, rolled ice cream, and everything looks very cute! The cheesecake and vanilla cake weren’t anything special. The drinks I had were good, and the service was fast! We got there in the evening and the egg waffles were all sold out. It’s spacious, but not a lot of seating. Wish we had one of these in Anchorage!

We stopped by on the way to Chena and couldnt help but stop on the way back. Loved how delicious it tasted, how clean it was and very great customer service. All 3 of us enjoyed everything both time! Good job and keep it up guys! In regards to pricing, it is on the pricier side but honestly it’s a couple bucks more than Charlotte NC and everything in Alaska is more expensive including cost of living, so I think it’s fair. A treat is a treat. -John and Elina

First time trying Sweet Monster ice cream- it’s really neat how they serve it rolled up. The ice cream was nice and the toppings were great- it was served beautifully. I tried the strawberry fruit shake and added the boba beads or whatever they are to it- very strange texture and flavor. I can’t say that I really enjoyed the shake at all- I tried to drink it without getting the boba balls in the straw and even the shake seemed to lack flavor. It was right at $30 for 3 cups of ice cream and the shake- pretty pricy and while I wouldn’t exclude visiting again, I think I have other preferences on places to get ice cream.

I have had Boba tea but the place takes the cake for me. They have fresh Boba every day. Today was my first day trying sweet monster and man I am kicking my self for not coming here sooner. The customer service was awesome as well.

January 7th I got a cheesecake and chocolate cake. The chocolate cake tasted like it had been there since yesterday and the cheesecake made my lips itch. The cheesecake tasted like someone washed the pan they used to make it but didn’t rinse the soap off good enough.

Mmmm, boba. They have a pretty good selection of boba drinks and rolled ice cream, along with milkshakes and cake. Their boba has an interesting texture but was nice and chewy both times I went, not underdone as you sometimes find at various places. They also have lychee jelly. My favorite!

Good selection of boba drinks and ice cream flavors. My favorite is the black sugar boba. Need a better enforcement on masks but other than that it's an open concept and conformable seating.

Terrible customer service. I was not greeted when i walked in. And apparently it was my fault that they got my order wrong.

The idea is amazing but the customer service is pretty terrible. The guy argued with me about what I wanted and just seemed like us ordering here was a burden. If it was run better this would be an amazing store.

It was pretty cool, cause they make the ice cream right in front of you and they helped out when we didn't know what we wanted, nice place. We saw a sign that said no dine in, so we just grabbed our stuff and left.