Sipping Streams Tea Company

Don’t like write bad reviews but this company make me do that.
Visited Alaska this summer and tried one tea, what was nice.
Decide find this tea and ordered.
Find this company sippingstreams and order tea some honey. To make check a bit bigger, I don’t mind to Suport local business.
But when I receive a product I was kind of shocked. It was hard to believe this company don’t care about theirs costumer at all. They put me 1/2 smaller bottle of honey from what I ordered and tea… I never seen somebody sell 120$ 4 oz tea in a Walmart bag.
I decided to call them and ask, what is going on. Explain situation and they not even apologize, just said “o sometime is happened” And tea we sell like that to save some money, but probably not my.
Not recommend this guys at all. You can find almost exactly tea in Amazon 5 times cheaper and save your mood and money.

Got the original creamed honey as a gift and wanted more. I was delighted to find they had other flavors so I placed a order for earl grey (so delicious) and lavender (haven’t tried yet, distracted by the earl grey) honey, a tin of tea and a tea cup. The cup arrived shattered even though it looked like it was well packed but the box looked a little battered. I reached out via email to see what can be done and they quickly replied and put in a replacement for me within hours. The items are expensive but the quality is fantastic and the customer support very helpful.

The perfect place to go for tea, whether you're seeking self-care, knowledge, or simply high-quality teas that tastes great! I recommend ordering the advent calendar if you stop by around the holidays!

The owner has done amazing work and the store offers the best variety of teas in town, however the service is incredibly slow. Expect close to 20 minute wait times with no lines and if two customers or more show up, the staff immediately crumbles under the pressure and orders can take up to 30 minutes or more and this is just for the drinks. Aside from their pre-made steamed buns, I couldn't imagine ordering anything else off the menu.

Come here for the selection but if you actually order anything, be prepared and make time for it.

The service is always quick and friendly! I love that they include the tea bag so I can use it more times at home too!

I ordered some cute cups for my mom's 94th birthday. One of the cups had a big crack & I emailed them, and they are already sending a replacement ( : Quick customer service!

Amazing customer service, she answered my many questions and was very helpful and patient with my decisions; the drinks and food are delicious! Glad I heard about them on KUAC, I’ll definitely visit again.

Great way to spend an evening at -30F. Enjoyed the delicious steamed and baked buns and hot tea! Great atmosphere, glad we have a tea shop in Fairbanks.

I ordered their tea online then decided to go in person since I loved the tea so much. The cashier was so rude. It actually made me feel really sad because we drove an hour to get there. I was excited to spend the day with my family after we all got some of my favorite tea (no longer my favorite tea). I wouldn't recommend this place to anyone. If you hate your job and human interaction, then work some where else.

I was looking for a specific type of tea cup. I was shown several options and when I selected one that was the last one in the store, they located the box and sold it to me. I am very pleased with the store.