I usually don’t leave reviews, but I went last night and me and my boyfriend pulled up to the window and we waited for about 5 mins until the guy came up to the window and said “ let me just finish making this order and then I’ll be right with you” so of course we waited. But then that car had left and another pulled in and they helped that person, then that person left and another car pulled in and they helped that person while we were still waiting to be helped. So we just left. I don’t know if the 2 guys were new but it really irritated me because boom always has amazing service, I just think it was the two guys who were working that night.
Day dream lotis is my favorite with their amazing whip cream but no cream inside since I love the whip on top:) sooooo good and the people who work there are so kind!
Absolutely amazing coffee ! We went at night around 9.30 & unlike others had hardly 5-7 min waiting time. Person there (sorry missed his name) was enthusiastic and helped us in choosing right coffee. I tried tiramisu & hazelnut syrup coffee, was lil sceptical about these flavours but can’t believe it was yum 🤤 Thanks to Boom cafe !!
They must save the good customer service for their night time customers. I will come back and try again based on the amount of recommendations I have received, but the girl that took my order today wasn't friendly. She forgot that we asked for "the works" on one of our drinks. And after having given it to us insisted on taking it back even though we said that it would be fine. Seriously, I said that it was fine! But she wouldn't let it go. So we handed her the drink. And she put whipped cream and sprinkles, no lollipop ON the lid of the drink. I couldn't stir or shake my drink to taste it until I got home. At which point I had to transfer it to a new glass anyway. Pretty much all mistakes can be forgiven when service is delivered with a sense of joy or a smile. But this girl made it clear that she was blessing us with her presence in our lives. My next visit, I will choose my line based on which window I see her face in.
It’s normally really great here. The service is normally amazing, with friendly baristas and relatively fast service, for me anyways. The lines do get pretty long though. However my last visit I asked for a regular raspberry italian soda and I was given a REDBULL raspberry italian soda. I have heart problems and cannot have energy drinks and if I hadn’t noticed I could’ve hurt myself. Hopefully the next time I come here it’ll go by smoother.
Many early morning experiences with this spot due to schedule. Only two times of those myriad of times were a dissapointment, likely due to the volume of customers at the time. Good food. Good coffee. Great service! Thank you for filling a caffeine-dependent void in Anchorage during the harsh times and the good. You are much appreciated. Review is for 9-5-2020.
Arrived at airport late evening and had to repeatedly call hotel as no one would answer. Finally they answered and sent shuttle. Shuttle drivers are friendly. The place is an adequate hotel but also seems to be used as a transient hotel for city meaning loitering people around exterior of hotel smoking. They tell you there is breakfast from 6 to 10 but neglect to advise there is a $10 charge for it. Perhaps correct terminology should be breakfast is available for purchase in the restaurant from 6-10. They offer a stay and fly so with paid reservations on either end of your trip, you can park for free. Convenient to downtown for walking the tourist areas.
Wanting to love this place but the service is getting extremely slow and the baristas on the weekend can use some manners. If you are making people wait in line for 30 minutes at least be cordial when we pull up. Also, not sure how I feel about my number needing to be written on my receipt for my points.
Maya Peterson
I usually don’t leave reviews, but I went last night and me and my boyfriend pulled up to the window and we waited for about 5 mins until the guy came up to the window and said “ let me just finish making this order and then I’ll be right with you” so of course we waited. But then that car had left and another pulled in and they helped that person, then that person left and another car pulled in and they helped that person while we were still waiting to be helped. So we just left. I don’t know if the 2 guys were new but it really irritated me because boom always has amazing service, I just think it was the two guys who were working that night.
Emster
Day dream lotis is my favorite with their amazing whip cream but no cream inside since I love the whip on top:) sooooo good and the people who work there are so kind!
Vaidehi Wagh
Absolutely amazing coffee !
We went at night around 9.30 & unlike others had hardly 5-7 min waiting time. Person there (sorry missed his name) was enthusiastic and helped us in choosing right coffee. I tried tiramisu & hazelnut syrup coffee, was lil sceptical about these flavours but can’t believe it was yum 🤤
Thanks to Boom cafe !!
Stewart Cain
Expensive for espresso and not a consistently good cup either. Cheerful male baristas fun though. Enjoy =)
Evelyn Blandino (DesertButterfly)
They must save the good customer service for their night time customers. I will come back and try again based on the amount of recommendations I have received, but the girl that took my order today wasn't friendly. She forgot that we asked for "the works" on one of our drinks. And after having given it to us insisted on taking it back even though we said that it would be fine. Seriously, I said that it was fine! But she wouldn't let it go. So we handed her the drink. And she put whipped cream and sprinkles, no lollipop ON the lid of the drink. I couldn't stir or shake my drink to taste it until I got home. At which point I had to transfer it to a new glass anyway. Pretty much all mistakes can be forgiven when service is delivered with a sense of joy or a smile. But this girl made it clear that she was blessing us with her presence in our lives. My next visit, I will choose my line based on which window I see her face in.
Kat Lauth
Love this place! Always amazing people and the place is open 24/7 making it perfect for a woman with twins, two dogs, and 30-40 plants.
Ella Mayo
It’s normally really great here. The service is normally amazing, with friendly baristas and relatively fast service, for me anyways. The lines do get pretty long though. However my last visit I asked for a regular raspberry italian soda and I was given a REDBULL raspberry italian soda. I have heart problems and cannot have energy drinks and if I hadn’t noticed I could’ve hurt myself. Hopefully the next time I come here it’ll go by smoother.
Andrei C
Many early morning experiences with this spot due to schedule.
Only two times of those myriad of times were a dissapointment, likely due to the volume of customers at the time.
Good food.
Good coffee.
Great service!
Thank you for filling a caffeine-dependent void in Anchorage during the harsh times and the good. You are much appreciated.
Review is for 9-5-2020.
Robb Geesen
Arrived at airport late evening and had to repeatedly call hotel as no one would answer.
Finally they answered and sent shuttle. Shuttle drivers are friendly.
The place is an adequate hotel but also seems to be used as a transient hotel for city meaning loitering people around exterior of hotel smoking.
They tell you there is breakfast from 6 to 10 but neglect to advise there is a $10 charge for it. Perhaps correct terminology should be breakfast is available for purchase in the restaurant from 6-10.
They offer a stay and fly so with paid reservations on either end of your trip, you can park for free.
Convenient to downtown for walking the tourist areas.
Teresa Schneeberg
Wanting to love this place but the service is getting extremely slow and the baristas on the weekend can use some manners. If you are making people wait in line for 30 minutes at least be cordial when we pull up. Also, not sure how I feel about my number needing to be written on my receipt for my points.