Fairhope Chocolate

I love Fairhope Chocolate. It smells Devine inside.. the aromas of vanilla, cinnamon, homemade caramel, chocolate, freshly baked breads, pastries and cookies fill the air. The bagels are delish. The hardest part is making a choice.

I came in on 11/5. I was not greeted at all when I came in, an employee was on the phone. I got gelato and it had ice chunks in it and it is usually pretty smooth so that confused me. I was so excited to eat my peanut butter pie but unfortunately found a hair in it :(
The girl who was helping me was nice but I felt very rushed. However, the Belgium chocolate is definitely worth the money.

Been working downtown for years and now that they have moved closer to me it’s my favorite new spot to walk to! Breakfast, lunch and pastries are just as yummy as the chocolates. And coffee! I could eat here every meal of the day! If you haven’t tried them yet, you must. Customer service is just as sweet as everything else of course!

I had the pleasure of visiting this gem this weekend. I had to personally compliment the owner bc the pralines were simply AMAZING! They were creamy and not overly sweet. From one praline maker to another - BRAVO! You won't be disappointed. We will definitely visit again when we return...

I enjoyed looking at the variety of local art displayed. They also have a large selection of gourmet chocolate. Friendly, relaxed environment allows you to take your time and pick the chocolate you want.

Went in for the first time, there was so much to choose from that looked delicious, it was hard to narrow it down. We ended up getting three different pastries: an eclair, Kentucky derby pie, and a paris-brest. They were all absolutely delicious! We cannot wait to go back for more.

Customer service here has definitely went down. Visited on 3/25/23 in the evening they weren’t busy at all it’s ridiculous that you feel rushed when trying to decide what to get and then have to listen to the two women discuss how the coffee for the drinks had been sitting in the Pyrex measuring cup all day.

Terrible customer service. I ordered two hot lattes and they were ice cold. When I let the lady working know, she rudely told me I could use the microwave to heat them up. There is also no direction on where the line starts and ends so we ended up waiting a long time as people would cut in line since no one knew where to go. We have gone several times and this has consistently been an issue

If you like sweets this is your place. The cheese cake is soo good. Everything thing is so fresh. I haven't tried the hand made candies yet, but the pecan turtle's will be next.

We were really disappointed that we weren’t able to try anything. My three year old and I waited to order and kept being skipped. It was a little crazy in there at the time (that’s why we were OK waiting a bit!) but we were there for almost 30 minutes without anyone even looking at us. I tried to stand by the cash register, by the ice cream, and then by the chocolates. There was no method to who they were serving and in what order. We gave up and went elsewhere to get a treat before the Christmas parade began. Maybe we’ll try again, but not a great experience!